Found Home Films Privacy Notice​

This Privacy Notice from Found Home Films tells our customers and website users how we process your personal data in accordance with our legal obligations under the Data Protection Act (DPA) and the EU General Data Protection Regulation (GDPR).

Found Home Films is committed to building trust and confidence in our ability to keep your information secure and this Privacy Notice explains how we do this.

Read the policy carefully and feel free to contact us with any questions or concerns about our privacy practices.

Who we are

Throughout this document, “we”, “us”, “our” and “ours” refer to Found Home Films (FHF). Found Home Films is the trading name of Terri-Jayne Smith and is a Wedding Videography Company based at 3 Stewarts Road, Dromara, BT25 2AN, Northern Ireland.

Where FHF uses contractors or third parties to deliver services they are usually acting as FHF’s data processor, and we are responsible for how they handle your data.

​Your privacy is important

We recognise the importance in keeping all personal and sensitive information secure. Found Home Films is committed to taking all reasonable steps to ensure that our procedures and security are fit for this purpose. We are committed to ensuring that all personal data is processed lawfully, fairly and in a transparent manner.

COVID 19 – with the outbreak of Covid-19 to allow staff to continue to deliver services to our customers it has been necessary to permit staff to work remotely and further afield as not all staff are able to work at their usual locations. Staff must abide by the same policies and procedures to ensure personal data they process is protected no matter where they are located. This practice will continue to be kept under review.

The law and why we process your information

The following is a broad description of the way FHF as a data controller processes personal information in accordance with our legal obligations under the Data Protection Act (DPA) and the EU General Data Protection Regulation (GDPR). To understand how your own personal information is processed you may need to refer to any personal communications you have received, check any specific privacy notices we have provided, or contact the relevant staff to ask about your personal circumstances.

For us to process your personal information we must have a lawful basis for processing for doing so and at least one of the following conditions must apply:

• Consent – Your consent to us processing your information will be based on a clear indication from you that you are agreeable to us processing your information for a specified and clearly defined reason.

• Contract – Processing your information is necessary if we have a contract to fulfil with you or if we have to take steps at your request before entering into a contract.

• Legal Obligation – Processing your information is necessary in order for us to comply with common law (not including contractual obligations) or statutory obligation.

• Vital Interests – Processing your information is vital in protecting someone’s life.

• Public task – Processing your information is necessary for the Department to perform a task in the public interest or for our official functions, and the task has a clear basis in law.

The processing that FHF carries out is most likely to fall under conditions 2 and 3 above.

We collect personal information from you when you complete and return our enquiry form from the contact page of our contact page or when you telephone us. This information can include your name; date of wedding; venue of wedding; email address and telephone number.

Our website automatically receives and records information on our server logs from your browser, including your IP address, cookies and the pages you request. We use Google Analytics to analyse how our visitors use our website, which only collects anonymous information. FHF also uses Google AdWords and Facebook Advertising to promote our business, no personal data is collected from this process. See below for more information on 3rd Party Service Providers.

Found Home Films Privacy Notice​

Why we process your information

• To provide you with information about our services

• Processing payments, recovering overpayments and debt and fraud prevention

• Supporting and managing our employees

• For official communications and publicity materials

• To comply with our obligations to you

The types of personal information which we process

• Names, addresses, dates of birth, title, gender, marital status.

• Email addresses

• How, when and where you use our web services along with your IP address.

• Social Media identifiers and how you interact with us on social media.

• Bank details

• Photographs and video

• Records of when you contact us or we contact you – this could be voice recordings of telephone calls, copies of written communication, forms filled in by you or notes of face to face meetings.

We also process sensitive classes of information that may include:

• Sexual orientation

Data Retention

FHF will ensure compliance with GDPR and DPA by ensuring that effective management of records, from when they are created, how they are stored and used, through to their disposal or archival is in place.

Where do we store and process personal data?

We have put in place appropriate security measures to prevent personal information from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal information to those staff, contractors and other third parties who have a need to know. They will only process personal information on our instructions and they are subject to a duty of confidentiality.

We have put in place procedures to deal with any suspected data security breach and will notify you and any applicable regulator (currently the Information Commissioner’s Office) of a suspected breach where we are legally required to do so.

How long we keep your personal information?

FHF will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes and enforce our legal agreements and policies.

FHF will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer periods.

Service Providers

We may employ third party companies and individuals to facilitate our Service (“Service Providers”), provide the Service on our behalf, perform Service-related services or assist us in analysing how our Service is used.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

This type of service can also allows you to view content hosted on external platforms directly from the pages of this Website and interact with them. This type of service might still collect web traffic data for the pages where the service is installed, even when Users do not use it.




Analytics Providers

We may use third-party Service Providers to monitor and analyse the use of our Service.

• Google Analytics

Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualise and personalise the ads of its own advertising network.

You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js and dc.js) from sharing information with Google Analytics about visits activity.

For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page:

Privacy Policy

• MailChimpPersonal Data collected:Name, Email address, Cookies and Usage Data.

Place of processing:United States

Privacy Policy

• Studio NinjaClient management and booking software.

Personal Data collected:Data entered in contact form, Cookies and Usage Data.

Place of processing:Australia

Privacy Policy

• Google AdWords

• Facebook Advertising

• Instagram (INSTAGRAM, INC.)

Instagram is an image visualisation service provided by Instagram, Inc. that allows this Website to incorporate content of this kind on its pages.

Personal Data collected:Cookies and Usage Data.

Place of processing:United StatesPrivacy Policy

• Vimeo Video (VIMEO, LLC)

Vimeo is a video content visualisation service provided by Vimeo, LLC that allows this Website to incorporate content of this kind on its pages.

Personal Data collected:Cookies and Usage Data.

Place of processing:United StatesPrivacy Policy

• YouTube

Youtube is a video content visualisation service

Personal Data collected:Cookies and Usage Data.

Place of processing:United States

Privacy Policy




Sending personal information outside of the European Economic Area (EEA)

GDPR applies across the EEA. If we transfer your information outside of the EEA we will only do so in order to follow your instructions or comply with a legal obligation. We will ensure that the receiving jurisdictions commits to protecting your information to GDPR standards.

We will not transfer the personal information we collect about you to any country outside the EEA without telling you in advance that we intend to do so and what steps we have taken to ensure adequate protection for your personal information in those circumstances.

Links to Other Sites

Our Service may contain links to other sites that are not operated by us. If you click a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Children’s Privacy

Our Service does not address anyone under the age of 18 (“Children”).

We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information immediately from our servers.

What rights do you have?

The GDPR provides you with a specific set of legal rights over your personal and sensitive data.

You are entitled to ask us to:

• Provide you with a copy of your personal information. This allows you to see how and why we are using your information and that we are doing so lawfully. This is commonly known as a Subject Access Request and must be replied to within one month.

• Correct your personal information if you think it is wrong or incomplete. We will take reasonable steps to check and correct your information.

• To erase your personal information and prevent processing in specific circumstances, often referred to as the ‘Right to be Forgotten’.

• To ‘block’ or suppress the processing of personal data in specific circumstances.

• To provide you with your personal data in a format which can be used across different IT environments in specific circumstances.

• To accept your objection to your personal data being processed. This applies in certain circumstances.

You also have the Right to be Informed. This means that when we collect personal information from you we will explain our purposes for processing your personal data, our retention periods for that personal data, and who it will be shared with (which we do in these pages)

You have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues. The ICO’s details are as follows:

The Information Commissioner’s Office – Northern Ireland

3rd Floor

14 Cromac Place,

Belfast

BT7 2JB

Telephone: 028 9027 8757 / 0303 123 1114

Email: ni@ico.org.uk

Changes to this Privacy Notice

We keep our privacy notice under regular review. If we make changes, we will update this notice. Check this notice to make sure you are aware of what information we collect, how we use it and the circumstances we may share it with other organisations.

This privacy notice was last updated in July 2023.